Crownul Ltd
Crownul Ltd
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  • Home
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    • Safety Policy
    • Policy for Ex Offenders
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Driver Recruitment

Join Crownul Ltd and drive with a trusted, growing private hire service. Flexible hours, great earnings, and the support you need to succeed.

Contact Us

Why Drive With Us?

Flexible Hours

We understand that life doesn't follow a 9–5 schedule. That’s why we offer flexible shifts to suit your lifestyle, whether you're looking for full-time work or just a few extra hours a week.

Competitive Rates

Earn more with our highly competitive rates. We value your time and effort—and make sure it pays off.

Supportive Team

You're never on your own. Our dedicated support team is here to help you with anything from onboarding to route planning and technical issues.

Reliable Payments

We ensure prompt and accurate payments, every time. No delays, no guesswork—just your earnings delivered when expected.

If you're interested in becoming a driver, we’d love to hear from you. Scroll down to find out how to get in touch.

Documents required

Driver Documents

  1. Valid UK Driving license (front and back, including the DVLA check code to verify your license / we do not accept drivers with 6 or more points on their license)
  2. Transport for London private hire (PCO) licence (Paper copy & Photo Badge) Clean driving record.
  3. National Insurance Card or Proof of National Insurance.
  4. Proof of Address (not older than 3 months).
  5. Bank statement (showing your account and sort code, must be under your name).
  6. Passport size Photo and Profile picture (this can be uploaded later via the app).
  7. DBS Check (or willing to obtain one).
  8. UTR (Unique Tax Reference number).
  9. Apple or Android mobile phone.

Vehicle Documents

  1. PHV license.
  2. V5C log book (inside page) or new keeper’s slip / Proof of Ownership.
  3. MOT (if applicable, less than 6 months old)
  4. Private hire insurance (if this is a fleet policy, we will require the hire agreement and a permission letter/policy schedule)
  5. Vehicle hire agreement (if applicable)
  6. Valid MOT Certificate
  7. Road Tax up to date

If you're interested in becoming a driver, we’d love to hear from you. Scroll down to find out how to get in touch.

Frequently Asked Questions

Please reach us at info@crownul.com if you cannot find an answer to your question.

If you have all relevant driver and vehicle documentation listed above, you are eligible to register and work with ourselves.


Crownul only engages self-employed sub-contracting drivers. For good order with our TFL licence, we expect you to be registered with the HMRC and will want your UTR (unique tax reference number) to show that you are “fit and proper”. If you don’t have an accountant, We have negotiated preferential rates from the industry specialist accountant Driver tax.


To operate and conclude journeys as a private hire driver, you will need a private hire driver license issued by Transport for London. If you do not have a PCO license yet, you will not be able to register with us and will have to obtain one first. If you are looking to register as a PCO driver, you can apply here.


To operate and conclude private hire journeys, you will need a vehicle that is licensed by Transport for London for private hire activities. If you do not have a PHV licensed vehicle yourself, you can also rent one from a company that offers such services. If you are looking to license your vehicle, you can apply here.


Yes, your vehicle will need private hire insurance that specifically covers for such activities, as this will cover you, your car, and the passenger(s) in the event of an accident. The insurance policy must contain the name of the driver and vehicle being used. If your vehicle is rented and insurance is provided by the rental company, you will have to provide the hire agreement, permission letter or the full policy schedule.


You do not necessarily need experience of driving a private hire vehicle. If you are enthusiastic, reliable, have a good knowledge of Greater London especially South and East London. You also need to be able to read, write and speak good English, Please also read our Documents Required section above.


Crownul does not provide training. We can only advise you of companies that can provide you with the private hire training, knowledge and the documents you may need to apply your licence. They will give you the opportunity to take an NVQ level 2 in Road Passenger Vehicle Driving. However, this is your choice and NOT a requirement of Crownul.


To generate a check code, you will have to visit the DVLA website and enter your driving license number, national insurance number and postcode. After entering these details, select “share your license information” to generate a DVLA check code. Once the code is generated, please forward this to us – the check code is valid for only 21 days from the date of generation. If you need to generate a check code, you can apply here.


If you own a car, you will have a V5C or log book. This is the registration form of your car and it includes all crucial details about your vehicle that are also held by DVLA. We only require the inside pages of this document. If your vehicle is rented, this document should be provided by the rental company. For more information, you can click here.


If your vehicle is new, you do not require a MOT certificate during the first year. This only becomes a requirement after 1-year passes from the vehicle registration date. You might also be exempt if your PHV license expires after the 1-year period, meaning you will require a MOT certificate at the same time you renew your PHV license. After this, a MOT certificate is required every 6 months.


Please send email us to start the registration process. Once we have processed your application, we will contact you to collect all relevant documentation and get you started.


No, joining us is completely free. You’ll only be charged for completed journeys, and all you need to get started is a smartphone (Android or iOS).


Depending on the number of applications we are currently processing, it can take up to 3 working days to process your documents and activate your profile, should you pass our internal requirements. We aim to process your application quicker than this, but please take into consideration the time frame advised before contacting us again about your registration.


Yes, you can make an appointment to meet one of our representatives at our head office in the Regus building located at Jhumat House, 160 London Road, Barking IG11 8BB (Monday – Friday between 10:00 AM and 16:00 PM). Please note that we will only be able to see you if an appointment was made prior, otherwise we cannot guarantee that someone will assist you on the spot.


We accept any vehicle that is under 5 years old, has 4 doors and accommodates a minimum of 5 people (including driver). If you have an older vehicle, we will have to inspect this in person and decide if we are able to accept you – for this you will have to schedule an appointment with us.


  We currently service the Greater London area (all M25) and offer our customers the possibility to book local journeys (within the Greater London area), airport transfers (between the London area and all London airports and major UK airports), port or cruise transfers (between the London area and all major UK ports incl. Southampton, Dover etc), long distance journeys(between the London area and pretty much any location within the UK), executive requirements and other private hire services.


Yes, but only if the pickup or drop-off are in the London area. We do not cover journeys that have both pickup and drop-off outside the London area (for example, from Birmingham to Manchester).


We have recently reduced the office commission applicable on an invoice from 25% down to 20%, but if you generate more than £500.00 (total job value) per week, the office commission will reduce further to only 16% – this will apply to the overall value generated on your weekly invoice.

Generate up to £500.00 (total job value) per week – you will pay 20% commission.
Generate more than £500.00 (total job value) per week – you will pay 16% commission.


No. There are no additional charges applicable beyond the agreed journey fare. Drivers will receive the full fare for each completed journey, without any admin or hidden fees.


Airport drop-offs:
Most airports charge a drop-off or terminal access fee. As the driver, you are responsible for paying this fee when dropping off a passenger. Each airport allows a limited timeframe (usually within 24 hours) to pay online or via the airport’s payment system.

This fee is added to the customer’s fare so you are not out of pocket, but it must be paid by you on time to avoid penalty charges. Always keep a receipt or confirmation of payment where possible.


We offer weekly payments — any journeys completed between Monday and Sunday are paid the following week. Invoices are sent each Wednesday, with payments processed by Friday at the latest. You choose when you work, and your earnings depend on you — the more journeys you complete, the more you earn.


Yes, but only in very limited situations. Cash jobs make up less than 1% of our total journeys, so you should not expect a high volume of cash work. These are mainly reserved for long-standing customers who occasionally require cash payments. Cash bookings have otherwise been discontinued to avoid issues such as “no shows.”

  • Account-based bookings: We take payment directly from the customer and pay you weekly in arrears. The amount is credited and paid directly into your bank account.
     
  • Cash bookings: The passenger pays you directly in cash upon completing the journey. These can help top up your immediate cash flow.
     
  • Credit/Debit card bookings: Customers booking via our website ( www.crownul.com ) can register a card. Transactions appear on your Account Credit Sheet. As a self-employed driver, you may also use your own card terminal linked directly to your bank account.
     


Yes, it is your responsibility to ensure that the vehicle is always has enough fuel to complete the journey. Fuel costs are an expense that can be claimed back on your tax returns.


It is the driver’s responsibility to supply your own equipment such as any form of Sat Nav.


Our fares take into account additional costs such as the Congestion Charge (CC) and Ultra Low Emission Zone (ULEZ). Journeys that begin, end, or pass through these zones are priced slightly higher to reflect those charges. For example, a trip from Knightsbridge to Heathrow may cost around £40, whereas a journey from within the Congestion Charge zone (e.g. Buckingham Palace) to Heathrow may cost around £45. This structure ensures drivers are fairly compensated for the additional charges.


All our airport pickups include flight tracking, a meet & greet service, and 15 minutes of complimentary waiting and parking time.

For drivers:

  • You will receive the passenger’s flight number, scheduled landing time, and the meet & greet timeframe requested.
     
  • You must track the flight using both online tracking tools and updates provided by our office.
     
  • To calculate your arrival time inside the terminal:
     
    1. Note the flight’s actual landing time.
       
    2. Add the meet & greet timeframe requested by the customer.
       
    3. Enter the terminal just before that time to greet the passenger.
       

Example:

  • Flight lands at 12:00
     
  • Customer requests 15 minutes meet & greet
     
  • You should enter the terminal just before 12:30
     
  • The customer then has 15 minutes of included waiting/parking from that time.
     


Our rates include airport parking. Each airport has a slightly different charge for around 15 minutes of waiting, and this amount is reimbursed to you on your weekly invoice. For example, at Heathrow Airport we reimburse £8.00 for 15 minutes of parking.

If additional parking charges are incurred due to passenger delay, please keep the receipt (where possible) and report it. The extra amount will be added to the customer’s fare by our office, and you will be reimbursed on your weekly invoice.


Each airport collection includes 15 minutes of waiting and parking. If the passenger is delayed beyond this time, the following charges apply:


Waiting time:


£0.25 per minute (standard vehicles)


£0.50 per minute (MPV8 and MPV Executive)


Parking charges:

Any parking cost above the included allowance (e.g. beyond 15 minutes) will also be charged.


These additional amounts are added to the customer’s fare, so you are fully reimbursed on your weekly invoice.


All port and cruise terminal pickups include meet & greet plus 15 minutes of waiting/parking.


  • You will be provided with the name of the cruise ship and the terminal where it is scheduled to dock.
     
  • It is your responsibility to arrive on time and greet the passenger inside the terminal.
     
  • For example, if the pickup is scheduled for 12:00, you should be inside the terminal just before 12:00.
     
  • The passenger then has 15 minutes of included waiting/parking from that time.


Our rates include port parking. Each port has a slightly different charge for around 15 minutes of waiting, and this amount is reimbursed to you on your weekly invoice. For example, at Southampton Port we reimburse £5.00 towards 15 minutes of parking.


Yes. If a passenger does not show up for their booking, you will be compensated for your wasted time, provided you have fulfilled your duties (arriving on time, entering the terminal as instructed, etc.).

Compensation is applied as follows:


  • Pickups within the London area: from 30% of the journey value.
     
  • Pickups outside the London area: up to the full journey value (excluding our commission).
     
  • Short notice bookings (within 1 hour): compensation depends on the type of vehicle booked.
     

Full details of compensation terms are included in your driver agreement.


This depends on the circumstances and the impact of your delay.


  • We understand traffic can be unpredictable, but it is your responsibility to plan ahead and avoid overbooking yourself with multiple companies.
     
  • If your delay is minimal, we will inform the customer and check if they are willing to wait.
     
  • If necessary, we may also try to reassign the job to a closer driver.
     
  • However, if your late arrival forces us to cancel the journey and book an alternative service, you will be charged for the lost commission and any additional costs (e.g. difference in price for the replacement service).


Yes, but only in certain circumstances. We understand that emergencies can happen, and we will always try to support you if you are genuinely unable to complete a confirmed booking. However, returning journeys at short notice without a valid reason will not be tolerated.

Repeated incidents may result in termination of your collaboration with us, and if this becomes a regular pattern, it may also be reported to Transport for London.


You can use your own smartphone as long as it runs on Android or iOS. Our booking platform (powered by iCabbi) requires a reasonably up-to-date device, so we recommend using the latest Android or iOS version for the best performance. Please note that older devices may not run the app properly.


Yes. The required dress code depends on the type of vehicle and booking:


  • Executive journeys: Drivers must maintain a professional, chauffeur-style appearance (suit, shirt, and tie).
     
  • Standard journeys: We are flexible, but expect a smart/casual look.
     

Please note: shorts, torn jeans, flip-flops, and sandals are not permitted on any bookings.


If a customer leaves an item in your vehicle, please report it to the office immediately. We will contact the customer to arrange the best way for the item to be returned. You may be asked to:


  • Deliver it directly to the customer,
     
  • Bring it to the office, or
     
  • Arrange for it to be returned by post.
     

Any reasonable expenses you incur in returning the item will be compensated.


You can drive for up to 10 hours in one shift (time starts from when you accept your first booking). After this, the system will automatically block you from taking new jobs for 6 hours to ensure rest. During this break, you won’t be able to accept journeys, but you can still plan and schedule future bookings.


We welcome both full-time and part-time drivers. However, availability in specific vehicle categories may vary, and at times we may pause new registrations if we already have enough active drivers.


No — you’re free to choose your own schedule. You can log in to the app whenever it suits you and complete journeys at your convenience. Keep in mind that some periods, like nights and weekends, are busier and often include surcharges, giving you the chance to earn more during those times.


All bookings are dispatched automatically by the system. Allocation is based on factors such as your vehicle type, current location, your shift preferences, and any specific customer requests. This ensures jobs are assigned fairly, without bias, to the nearest suitable driver. You’ll also have the option to secure bookings in advance (up to 30 days ahead) through the “Get Booking” feature in the app.


Yes. Customers can leave a tip either when making their booking or at the end of the journey. Tips given at the time of booking are subject to commission, as they are linked to the overall service rather than an individual driver (since the customer doesn’t yet know who will complete the job). Tips given directly at the end of the journey are yours to keep in full.


Once you’ve completed registration and are active on the platform, you can invite other drivers to join. For each referral, both you and the new driver can earn a bonus. To qualify, the referred driver must complete at least 30 journeys within their first 15 days. When this requirement is met, both of you will receive a £50 bonus, which will appear as a credit on your next weekly invoice.


No. According to UK government guidelines, private hire vehicles (minicabs) are not legally required to carry child seats. If you are able to provide one when requested, that’s appreciated, but it is entirely optional and not compulsory.

🔗 See official gov.uk guidance here


If you need assistance, you can reach us directly through the driver app, by email at info@crownul.com, or by phone on 020 8080 3730. Please note that while some queries may not be answered immediately, we will always provide you with an update within 24 hours.


Contact Us

Interested in joining our driver team? Reach out today!

📞 Phone: +44 20 8080 3730
📧 Email: info@crownul.com

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  • Data Protection and ICO
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Crownul Private Hire Services

Office 135, Jhumat House, 160 London Road, Barking, London, IG11 8BB, United Kingdom

+44 20 8080 3730 & info@crownul.com

Copyright © 2025 Crownul Ltd - All Rights Reserved.

Registered in England & Wales – Company No: 16341589

Licensed Private Hire Operator (TfL application pending)

ICO Registration No: ZB922874 

We are open 24 hours a day / 7 Days.

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